Dr. Anna Floyd will be the ESW 2019 keynote speaker.
Keynote Title: The Human Factor
"How could this have happened? This worker was qualified!" When electrical incidents are a product of human error, we can find ourselves confused as we try to understand how a qualified employee could have made such a mistake. We can also become puzzled about how to prevent it from happening in the future. In the 2019 ESW Keynote address, Dr. Anna Floyd, professor of psychology, will discuss what it is about being human that makes us prone to making mistakes (even when we know better), and how we can leverage the way our brains work to design with the human factor in mind.