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Fequently Asked Questions


FAQs for Customers and Authors

 

Q:    How to create a Proforma Invoice / purchase IEEE products online?

  • The attached power point will provide the step by step instructions on how to create a proforma invoice or purchase IEEE products online.


Q:   Where to request for IEEE print Catalog?

  • Unfortunately, the IEEE print catalog has been discontinued.  We suggest you to visit THE IEEE SHOP for all products that IEEE has offered.

  • The 2009 IEEE Subscription Price List contains information on subscription rates for IEEE Journals, Transactions, Magazines & Packages.  Pricing is for non-member individuals, organizations and institutions. These rates do not apply to IEEE Members.

 

Q:    How to submit my article for IEEE publications?

  • The IEEE AUTHOR DIGIT TOOLBOX contains tools and information to assist with article preparation and submission, the article proof review process, and ordering reprints. Also included is a list of frequently asked questions.

 

Q:    How can I make payment?  Examples: Over length charges and purchase order.

  • Payment by check or bankdraft or money order.

    Please make check or bankdraft or money order payable on a bank in the USA payable to the IEEE.

    Please mail to IEEE, 445 Hoes Lane, PO BOX 1331, Piscataway, NJ 08855-1331, USA.

    • PS: Please remember to write your reference number, invoice number or membership number, etc, on the back of the check or bankdraft or money order and mail together with a copy of the invoice.

  •  Payment wire transfer.

Wire Transfer Bank Information:

Bank Name: Wachovia Bank

Address: 301 South Tryon Street, Charlotte, NC USA 28288

Account Name: IEEE

Account Number: 201130673841-6

ABA or R/T NO: 031201467

[SWIFT Number: PNBPUS33](for Int’l WT only)

Telex (Optional): 4990118WACHPA

Please add $15.00 to the total amount of payment to cover bank fees.

    • PS: To ensure proper credit to your account, always reference your member / customer account number.  You may also include the invoice number or your IEEE internal contact name.

    • PS:  To insure timely and accurate processing, we strongly recommend that you delay faxing or mailing your Proforma Invoice / Price Quote until you receive verification from your bank of the completed transaction and include a copy of the remittance advice together with your order / invoice.

  •  Payment by credit card.

Please download the CREDIT CARD FORM.

Complete the form and return to Credit & Collections Department

By email: ar-credit@ieee.org

Gerry Piserchia - Phone: +1 721 562 5330 and Fax: +1 732 981 9351


Last Update: April 15, 2009


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