Thursday October 26th, 2017
Topic: Customer Relationship Management
Mr. Brian, B.S.  Electrical Engineering, M.S. Electrical Engineering and Computer Science


The topic for the evening will be Customer Management; How Software can improve the Customer Interface. This talk will define Customer Relationship Management and discuss its supporting software. Mr. Michael Baran will explain what it is, and how it interacts with different people based on their roles and what benefits it brings to those who use it.  He will also show why some systems are very successful while others failed to be implemented properly and thereby did not produce the desired results.

Our speaker for the meeting will be Mr. Baran who has a B.S. in Electrical Engineering and an M.S. in EE and Computer Science.  In addition to working as a design engineer, he has had a number of jobs in managements and sales, consulting for many well-known companies, such as Intel, IBM, Citibank, Nissan, etc. Currently semi-retired, Mr. Baran is doing consulting work primarily for Colorado State University in Salesforce Customer Relationship Management.  





Times: Greetings and Cocktails 5:30 P.M.; 6:00 P.M. Dinner
Program 7:00 P.M.

                                          
October 2017 Section Dinner Menu

Flat Iron Steak with a demi-grace. Served with mashed potatoes and butter broccoli

Chargrilled Breast of Chicken - with a tarragon and sundried tomato cream sauce.  Served with mashed potatoes and buttered broccoli.

Grilled Salmon with a blood orange butter sauce - Serve with tomato infused jasmine rice and baby carrots

Members and guests $20.00 each, Student $10.00 each


                                  Please Contact Al Jusko with your dinner selections or for program information.                               
Dinner selection's must be in by Wednesday October 25th at noon
so that club has time to order and  prepare, or for further information


 Allen Jusko
 Secretary/Editor
  386-671-3706 a.jusko@ieee.org
 Important:  If you make dinner reservations and are unable to attend, call at least 12 hours prior to the  meeting to cancel. 
The Section is charged for all dinners ordered, please let us know if your plans change
            The  Halifax River Yacht Club is just South of the Fire Station at the corner of  Beach and  Orange Street.