Human and Global Aspects of Knowledge Management

Presentation and Meeting Announcement

	Organizer: IEEE Toronto Section Engineering & Human Environment Joint Chapter
	Title: Human and Global Aspects of Knowledge Management
	Speakers: Gord Bell Andy Blenkarn

Abstract:
This presentation will provide a quick glimpse at the human factors to be considered when designing and implementing an enterprise knowledge management solution. The proliferation of enterprise portals, content management, document management, and records management solutions, necessitates that we review the business rules and cultural changes required to support these business and technology innovations. Our experience has proven that implementing a knowledge management solution is 65% business and culture and 35% technology. The business rules driving information management, publishing, standards, enterprise security and branding are key considerations of a successful solution. This presentation will explore the human and global aspects of knowledge management and how these solutions allow employees, partners, suppliers, customers or constituents to find pertinent information expediently, collaborate on specific topics or issues, and exchange business transactions and information.

Biography:
Gord Bell

Gord Bell is an Information Specialist/Consultant Architect with more than 18 years of experience in the microcomputer and minicomputer environments. He has extensive expertise in desktop applications and hardware, document management systems, network design and security, database development, user training, and end-user implementation issues. During his time with EDS, Gord has worked with a number of high profile clients in both the public and private sectors.
Prior to joining EDS, Gord worked for the Department of National Defence for 16 years both in uniform and a civilian employee. During this time, he held positions as an Information Technology Analyst, Information Technology Manager, Systems Analyst, Staff Officer, and a Troop Commander. One of his many accomplishments was working as a LAN manager for the Directorate LAN and on the development of the North Warning System Information System
(NWSIS) Oracle database. This database was one of the first Oracle Designer developed databases within the Department. Gord also did the Threat Risk Assessment for the database & network that was accredited under the Departments Security Policies. Additionally, he managed the Operation and Maintenance of Government Furnished Computers of the North Warning Radar Sites. As a Staff Officer, he organized and ran the annual National Militia Engineer training and Militia Engineer Competitions.

Andy Blenkarn

Andy Blenkarn has over 20 years of experience in systems integration and information technology during which time he has successfully delivered and managed executive consulting engagements, run a national systems integration and application development organization with 27 offices across Canada, and built one of the leading internet interactive commerce teams in EDS Canada. He has managed large delivery projects across multiple verticals, regions and countries.

As the Vice President of Technology Innovation Services for Canada, he brings to the team and to his mandates a unique background in Internet information access and management, custom and COTS application integration, internet integration with specialization in Net Marketing, Net Portals, Net Content Management, Net Store, Net Design, Net Mobility and Enterprise Collaborative Solutions. His teams have created award winning e-commerce applications and is actively delivering leading enterprise application integration solutions for the banking, retail, government and energy
industries.

Andy Blenkarn has held senior information technology positions in both the private and public sectors. He understands e-business issues and has been a guest speaker at recent conferences relating to Internet-enabling the supply chain and moving governments on-line. Today, Mr. Blenkarn leads the Canadian team responsible for Technology Innovation Services, Canada, in EDS' Solutions Consulting Canada line of business.

Time and Location:
October 17, 2002
6:30 PM

The presentation will be held in boardroom #501 in the EDS building at 33 Yonge Street, Toronto, Ontario

Direction Instructions and Parking:

The presentation will be held in boardroom #501 in the EDS building at 33 Yonge Street. We recommend that you park in the parking structure for that building. The parking structure entrance is off Scott Street, which runs parallel to Yonge and is located on the back side of the building (Yonge Street being the front). On the other sides of the building are 2 one-way streets -- Front Street runs east, and Wellington runs west. Parking structure prices vary between $6 and $10 after 6 p.m.
Once attendees have parked and entered the building, they will take the elevators to the 5th floor, where someone will guide them to the boardroom.

Registration:

Pre-registration will be required for this meeting. Please respond to Ed Lovrek at: ed.lovrek@bell.ca no later than October 10, 2002.

The Institute of Electrical and Electronics Engineers, Toronto Section
E-mail sec.toronto@ieee.org