Lecture Announcement

Organizer: IEEE Toronto Chapter of Engineering and Human Environment
Title: Programs for Business Success
Abstract:
    This talk begins by looking briefly at the current business trends and their impact on employees in North America. This includes the current trends of
- downsizing
- organizational restructuring
- process change, and
- implementation of new employee programs.
    The speaker will then discuss programs which can be implemented within an organization to remain successful in todays environment. These include
- organizational restructuring
- culture change
- process reengineering
- meeting facilitation
- more meaningful performance review process
    Programs which can benefit an individual in furthering his or her career, such as
- employee coaching and development
- career planning, goal setting, prioritization
- leadership
- continuous learning
- time management
- leadership and
- business networking
will be covered.
Speaker: Celia Desmond of World Class - Telecommunications
Celia Desmond is known for achieving breakthrough results through others
Celia is President of World Class - Telecommunications, an organization which provides training and management skills in the telecommunications engineering and business environment, and also an associate with Procept Associates. She worked with University of Toronto to create a new Masters of Engineering in Telecommunications program which started in September 1998 - with a lead time of less than 6 months. She has lectured internationally on Programs for Success in Today's Changing Environment and also on telecommunications for two departments at University of Toronto and at Ryerson Polytechnic University.
    Celia has applied her skills in process reengineering, culture change and general management at Stentor Resource Centre Inc., as the Toronto Development Coach Champion, a member of the technology leadership team, a member of the TQM meeting facilitation team and project manager on a number of complex projects. She developed and implemented processes for service/product development and for project governance within SRCI. As Director -Industry Liaison, a position she created for SRCI she was the external technical linkage to the Stentor owner companies, their customers, and the international technical community. In various positions at Bell Canada, Celia provided strategic direction to the team of technical, marketing, and operations resources who planned the corporate direction, ran technology and service trials, standardized equipment, and issued guidelines for the member companies. Previously, in line positions, Celia's group provided full technical support to large business clients.
    Celia is President Elect of IEEE Canada (over 13,000 members), and in 1996-97 she served on the Board of Directors of IEEE (over 320,000 members worldwide) as Division III Director. She was previously Vice President - Member Affairs for IEEE Communications Society (over 40,000 international members), and is currently Director of Meetings and Conferences, overseeing over 50 international conferences yearly and setting strategic direction for this sector of the business. She was the 1998 chair of the IEEE audit committee. She has organized a number of very successful international conferences including ICC '97, held in Montreal, with over 1000 attendees, ICUPC '93, in Ottawa, Infocom '87 in Toronto, and CSECE '92 in Toronto.
    In 1991 Celia was awarded the Donald J. McLellan Award for meritorious service to IEEE Communications Society. In 1993, Celia was made a Senior Member of IEEE.
    Celia has a Masters Degree in Electrical Engineering from Carleton University, a B. Sc. in Mathematics & Psychology from Queens University, and an Ontario Teaching Certificate. She is a PMI certified Project Management Professional.
Time and Location:
October 21, 1999, 7:00pm
University of Toronto
Galbraith Building, Room 248


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