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Technology Driving Innovation May 2-5, 2004
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Technical Program - Workshops
Sunday, May 2, 2004

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Workshop B - Project Management for Telecommunications Managers

Do you ever wonder what makes a project successful, or what else you can do to achieve better results on your projects? Numerous problems cause many projects either to fail, or to create considerable difficulty for the project team. There are techniques that can be implemented which have been shown to make projects more successful and to make life easier for the project manager and the team. This short seminar provides broad coverage of project management methods, supplemented by real project examples from the telecommunications environment. The processes covered apply in all areas, not just telecommunications. Each process area described in the Project Management Institute's "Guide to the Project Management Body of Knowledge" will be covered briefly, including Project Integration, Scope Management, Cost Management, Time Management, Risk Management, Procurement Management, Quality Management, Communications Management, Human Resources. Techniques addressing a few of the critical areas will be covered in more detail. All techniques covered can be applied to engineering projects large or small, no matter how simple or complex.

Presenter - Celia Desmond

Celia Desmond is President of World Class – Telecommunications, which provides training in management skills in business and telecommunications engineering environments. She was instrumental in creating a Masters Program and a Certificate Program at University of Toronto. She has lectured internationally on Programs for Success in Today’s Changing Environment. At Stentor Resource Centre Inc. she was instrumental in establishing the Stentor culture and processes, and in obtaining buy-in from the employees to adopt and grow the new organization. She developed and implemented processes for service/product development and for project governance within SRCI. As Director - Industry Liaison, she was the external technical linkage to the Stentor owner companies, their customers, and the international technical community In various positions at Bell Canada, Celia provided strategic direction to corporate planners, ran technology and service trials, standardized equipment, and issued guidelines for the member companies. In Celia's previous line positions, her groups provided technical and project management support to large business clients. She is author of Project Management for Telecommunications Managers, published by Kluwer Academic Publishers.

Celia was 2002-2003 President of IEEE Communications Society. In 2000-2001 Celia was President of IEEE Canada, and she served her second term on the Board of Directors of IEEE. She was 1997-1998 Division III Director. She has twice served in the IEEE Audit Committee, and actively participated in numerous other TAB, RAB, IEEE and Society committees. Celia was awarded the Donald J. McLellan Award for meritorious service to IEEE Communications Society, the Engineering Institute of Canada John B. Sterling Medal in May 2000, and the IEEE Millennium award. In 1993, she was made a Senior Member of IEEE.

Celia holds a Masters in Electrical Engineering from Carleton University, a B.Sc. in Mathematics & Psychology from Queens University, an Ontario Teaching Certificate and a Project Management Professional (PMP) certification. Celia has taught kindergarten, high school, and graduate courses at three universities, Ryerson School of Business, Stevens Institute of Technology, and University of Toronto.

If you have any questions, please contact Bruno Di Stefano, workshops coordinator, at this

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This page last updated: April 7, 2004 by the