CITA03 - Protección de la información personal en plataformas de servicios convergentes centrados en el usuario (CITA03 - Protection of Personal Information in User-centric Converged Service Platforms)

Juan Carlos Yelmo (jcyelmo@dit.upm.es)1, Cristina Martínez (cristinam@dit.upm.es)1, Jose M. del Alamo (jmdela@dit.upm.es)1, Miguel Ángel Monjas (miguel-angel.monjas@ericsson.com)2


1Universidad Politécnica de Madrid
2Ericsson España S.A.

This paper appears in: Revista IEEE América Latina

Publication Date: April 2010
Volume: 8,   Issue: 2 
ISSN: 1548-0992


Abstract:
The so-called User-Generated Services (UGS) provide users with the means to create and share their own advanced services that better fit their needs or those of their communities. Platforms supporting UGS for non-technically skilled users are becoming popular, both in the Internet and the Telecommunications domains. They provide creators with the means to include consumers' personal data or contextual information in order to generate attractive value-added services and also to improve the user-experience. However, the use and release of personal identifiable information poses several privacy and data protection concerns. In this paper we analyze the foreseeable problems and propose a solution for the protection of personal information on a UGS platform.

Index Terms:
Service Mashups, Digital Identity, Service Delivery Platform, Privacy, User-Generated Services, Web 2.0.   


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