Elicitação de Requisitos Sociais para Desenvolvimento de Sistemas Sócio-Técnicos (Social Requirements Elicitation for Socio-Technical Systems Development)

Kechi Hirama (kechi.hirama@poli.usp.br)

Escola Politécnica da Universidade de São Paulo
This paper appears in: Revista IEEE América Latina

Publication Date: March 2013
Volume: 11,   Issue: 2 
ISSN: 1548-0992

This work presents a study about business and community models intended to be a base for requirements elicitation for socio-technical systems development. The social requirements are difficult to deal with because they involve information about people, organization and environment; however they are fundamental to applying computing systems correctly. This work presents the business models to having a comprehensive view of business activities. In the complementary way, this work presents the community model that represents essentially the people to reach the business objectives. Some advantages and disadvantages of these models are discussed. Finally, based on these models, a simple case is presented and discussed.

Index Terms:
social-technical systems, requirements elicitation, social requirements.   

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