Sistema de Cuadro de Mando Integral para el Sector Manufacturero de Talabartería y Guarnicionería en Venezuela (Scorecard System for the Manufacturing Sector Leather and Saddlery in Venezuela)

Iván José López (, Dolores Tous (, Guillermo Bermúdez (

1Universidad Nacional experimental del Táchira
2Universidad de Málaga

This paper appears in: Revista IEEE América Latina

Publication Date: Sept. 2016
Volume: 14,   Issue: 9 
ISSN: 1548-0992

The study deals with the design of an information system for companies' manufacturers' saddlery and harness in Venezuela, which allows offering its users the possibility of developing an effective and efficient performance. To achieve in this paper types Generic Strategies (Porter) is analyzed and the theoretical foundations of the Balanced Scorecard (Kaplan and Norton) also runs as strategic management model that seeks to verify the alignment of the organizational functions with the strategy through structural indicators proposed by this model. The product of this study is the System Scorecard (SICMAIN), software that allows through the use of indicators to measure the management strategy of the organization. The software is a web-based system was conceived and developed under the philosophy of Balanced Scorecard of Kaplan and Norton Doctors, specially designed for manufacturing companies in the industrial sector in Venezuela saddlery and harness. It is a modular system consisting of 4 sections which are included; the registration data of the company, a loading and maintenance of indicators to be monitored, one for the analysis of balanced scorecard and for graphical analysis. The development is based entirely on free programming language (free software) such as: PHP, HTML, JavaScript and JQuery latter integrated together with other components. Under Apache server and MySQL database.

Index Terms:
Balanced Scorecard (BSC), Generic Strategies, Alignment, Competitive Advantage and Automated System (SICMAIN), Information Technology   

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